Return and Refund Policy
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction with our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
- 50% refund, minus service fee, if canceled within 7 days of booking. No refund after 7 days
- The refund will be initiated within 7 working days from the date of cancellation
- The amount of refund will be done through a bank transfer
Right to Cancel
The User expressly undertakes to provide DIGITAL ADDA TECH INDIA PVT LTD with correct and valid information while making use of the Website, and not to make any misrepresentation of facts. Any default on part of the User would disentitle the User from availing the services from DIGITAL ADDA TECH INDIA PVT LTD TRAVELERS.
In case DIGITAL ADDA TECH INDIA PVT LTD discovers or has reasons to believe at any time during or after receiving a request for services from the User that the request for services is either unauthorized or the information provided by the User or any of the travelers is not correct or that any fact has been misrepresented by that User, DIGITAL ADDA TECH INDIA PVT LTD shall be entitled to appropriate legal remedies against the User, including cancellation of the bookings, without any prior intimation to the User. In such an event, DIGITAL ADDA TECH INDIA PVT LTD shall not be responsible or liable for any loss or damage that may be caused to the User or any other person in the booking, as a consequence of such cancellation of booking or services.
If any judicial, quasi-judicial, investigation agency or government authority approaches DIGITAL ADDA TECH INDIA PVT LTD to cancel any booking, DIGITAL ADDA TECH INDIA PVT LTD will cancel the same without approaching the concerned User whose booking has been canceled.
The User shall not hold DIGITAL ADDA TECH INDIA PVT LTD responsible for any loss or damage arising out of measures taken by DIGITAL ADDA TECH INDIA PVT LTD for safeguarding its own interest and that of its genuine customers. This would also include DIGITAL ADDA TECH INDIA PVT LTD denying or canceling any bookings on account of suspected fraud transactions.